Cannot connect to the database

X-Cart software cannot connect to the MySQL database because your MySQL account information is missing from X-Cart's configuration file config.php.

This may be caused by that X-Cart installation has not been carried out or the file config.php has been edited in a wrong way. If you think X-Cart installation has not been performed or has not been completed properly, use the link below to run X-Cart's installation script.

If the installation process has been completed, but you are getting this message, the problem is likely caused by incorrect information in your config.php file. Check the file config.php and make sure the SQL database details settings in it are correct.

Run the installation script